01 — Front of House

Tables & Reservations

Most venues lose revenue on the table layout long before service starts: double-bookings, walk-in mismatches, VIP requests stuck on WhatsApp. Tech Crowd Tables turns the floor plan into a live system the host stand and the manager share — deposits collected, minimum spend tagged, walk-ins seated against live availability.

What's inside

How Tables & Reservations works.

Online Booking

Branded booking page on your domain. FPX, e-wallet and card deposits. Per-table pricing rules with weekend surcharges.

Live Floor Plan

Drag-to-seat tablet view. Tracks turnover, party size, minimum spend and special requests. Updates the moment a booking lands.

Guest Comms

Automated WhatsApp + email confirmations, day-of reminders and post-visit reviews. Two-way replies routed to the host.

Outcomes

What customers usually take away.

Deposits collected at booking via FPX, GrabPay, TNG or card
Real-time floor plan visible to host, manager and DJ booth
Bottle service & minimum-spend tags applied automatically
WhatsApp confirmations and reminders in Bahasa / English

Case study

One venue, anonymised.

Nightclub

Klang Valley club · 450 cap.

Weekend table double-bookings were costing the club thousands a night in lost deposits and walked-out VIPs. WhatsApp-based booking flow had no audit trail.

We rolled out Tech Crowd Tables with FPX deposit-secured booking, a live floor plan at the host stand and automated WhatsApp confirmations. Soft-launch the first weekend, full cutover by week three.

Double-bookings after week one

38%

Lift in deposit capture rate

RM 92k

Recovered no-show revenue, month one

Tables & Reservations

See Tables & Reservations on a sample floor.

A short demo on a tenant sized like your venue. Bring the GM and the bar lead.

Book a Demo Back to Product